Zwift support issues

(Julian Witor) #1

Submitted a couple of tickets recently for an Ant+ power meter problem but keep getting automated email response from Zwift saying “sorry you’re thinking of leaving us” despite clicking on the “technical issues” button.

(Jason K) #2

Hey Julian, no need to submit multiple tickets. They just add to our support queue, and we have to close them out as duplicates. We’re currently in our busiest season so it’s taking us longer to respond than normal, and we appreciate your patience.

I’ll look into the auto-responder issue you reported as well. Thanks for the heads up!