Zwift stuck at login screen



When launching the Zwift program I get the “Log in. Welcome back Marc” screen with a squirrel on a turbo, but nothing moved on from there. I am particularly frustrated as I literally just signed up to the paid service, so I’m currently wasting my money.

Please help.


Many thanks


You might need to update Internet Explorer.

Does the program use Internet Explorer then? 

I assumed it’s standalone software?

The log on screen uses IE and you need to make sure it is up to date.

Thank you Paul.

I tried to update Internet Explorer, but I couldn’t until I installed some windows updates. Did all these, re-launched Zwift and it worked!

So not sure if it was the windows update our the Explorer update, but it’s now sorted.