Zwift smart frame is defective. Contacting support has been a challenge

[Daren (Daren Chandisingh)]

On the matter of support delays:

Delays in reaching Zwift Shop Support Team?

Due to an unusually high volume of contacts with our Community Support specialists, Zwifters who need support for Zwift Shop questions are experiencing long wait times. We are ramping up personnel trained in these queues, and appreciate your continued patience. If you’ve already submitted a ti…