Zwift screen is stuck!

HELP!! I cannot get out of this screen. It won’t let me go back and it can’t find my phone to connect to. But now I am stuck and can’t ride at all because I can’t get the program to go back to the original screen so I can get it connected to my equipment and start my ride. what do I do??

what device is Zwift running on? can’t you power it off and restart?

ive tried that. it just comes back to this screen. it won’t let me go back. ive tried starting a ride with “just watch” and ending the ride, restarting zwift and it won’t go back to the home screen just this screen which fails to connect to anything even my phone - everything is on the same wifi. I am running it through apple tv

Have you tried re-installing Zwift? That should wipe the application data on a mobile device or Apple TV

Hit the “Pair with Bluetooth” button?

I tried that and nothing happens because that is what it is already doing

i’ll try this thank you

It’s not what it’s already doing. It’s trying to pair using your phone right now through Companion App.

If you do that it will take at least a couple of minutes to start the pairing process with Bluetooth, don’t hit it more than once, it’s a toggle with “Pair through Phone”

force closing the app after every ride is a good habit to have, force closing is not the same as swiping it to the back ground, make sure you are actually force closing Zwift after each use.

so i did this and reinstalled it and i got the same exact screen. won’t connect to anything.

this is the pairing screen, you have to pair the trainer first before advancing to the home screen

is your trainer paired to something else, like an app on your phone or tablet? they can only pair to one device at a time, so something could be “stealing” the signal from the apple tv.

Please listen to Craig here.

That “Pair with Bluetooth” blue box isn’t the title of the screen, it’s a button to switch to pairing via Bluetooth. So you need to hit the button to switch to the screen that will let you pair via your Apple TV’s Bluetooth if that’s what you want to do.

This “button” is a very confusing part of the Zwift interface (which has been raised with Zwift before, but they don’t seem to have listened), because it looks more like a title for the screen than what it is, which is the opposite.

Pairing through the ATV will be fine if you only have two devices to pair (e.g. trainer and HRM), but if you are pairing Zwift Click/Play as well then you’ll need to pair via your phone (Companion).

More people need to run this on a PC, seriously its a far more trouble free experience. I have a 10 year old rig on Windows 10 and sure it can only do 20fps on 1080p but with a genuine Garmin ANT+ USB stick in it and a BT-8500 V5.0 Bluetooth USB plugged into it, the connectivity is faultless. Both USB’s show top right and it all auto connects in 5 seconds while you are putting your shoes on.

I would not recommend this - you eyes are surely not happy.

Actually its just fine on a 32 inch. Perhaps because I’m old enough to remember watching the old PAL TV format of only 625 lines at 25 fps for decades and the American NTSC was even worse. You have no idea what a bad picture looks like.

Obviously just going through an upgrade and its going to be locked on 60Hz or 60fps which is way fast enough. The actual resolution of the Zwift graphics may be 4K 2160p but the actual accuracy of the graphics is nowhere near 4K, its not even 1080p.

For you (and most other people) is it subjective fine. But the eye strain is much more than 60 FPS (and many scientists recommend 120).

By the way - I am older than you and can of course remember PAL and NTSC. I can also remember the time without PC, mobile phone, smartphone, electric cars, etc. - and I live with it today.

:thinking: No idea what you mean? What is “accuracy of the graphics”?

Accuracy and resolution are two different things, you can have high resolution 4K 2160p in Zwift but it doesn’t mean the image is accurate. There are a number of issues in Zwift, the most noticeable is the bike wheels disappearing into the tarmac all the time, on other occasions when you move through camera angles you see the ends of peoples bars and they are not round, they are octagonal. Issues like this are a far bigger problem than needing to get over 60 fps if you want to enjoy the visual experience.

I find it interesting that gamers, which are the opposite end of the spectrum strive for pure numbers and high frame rates that make no difference at all, its just marketing and bragging rights.

This is not an accuracy of graphics, it is a mistake in 3d modeling. Has nothing to do with things like resolution and FPS.

We are off topic here, this discussion is pointless, let’s just stop.

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AI Overview

The accuracy of computer graphics depends on whether the goal is physical realism (simulating light and physics exactly) or photorealism (creating images that look real to humans). While computers are extremely accurate at performing calculations, the overall accuracy of a graphic is limited by the accuracy of the input data, the software algorithms used, and the limitations of display hardware. For applications like video games, achieving real-time performance is prioritized over physical accuracy, while for scientific visualization, a higher degree of physical accuracy is sought, even if it requires more computation.

Basically Zwift is not so interested in accuracy, its interested in speed so that people can use old hardware with it and its still usable. I should know, I’m finally upgrading from a 10 year old PC and GPU.