Zwift Race - Went wrong direction out of the gate


(Matthew Law CLS) #1

Hello, I was in the pen waiting for the Team CLS Winter Race Series event to start (9:45 AM EST). The event started out and my bike went to the left which was the opposite way of the race. After 9 seconds of this, Zwift crashed. When I rebooted the program, I was unable to join back into the race. On Zwift Power it now shows me as “Did not Finish” even though I loaded the course and did it by myself.

  1. Why did my bike go the wrong way out of the gate? This is the second time it has happened.
  2. Is there a way to get my ride information inserted into that event? I’d like to see my statistics on Zwift Power.

Thanks in advance!