Yes, there’s a lot of posts any this and I’ve read most of them. I cannot fix this dropout issue and. My trainer is increasingly at risk of having an accident with a second floor window soon.
I have an OG Kickr Snap. I get dropouts where my 3-sec average power will either half. For 3 seconds or less frequently go to 0w for the seconds and my Avatar will stop in game.
These evens occur maybe 20 times an hour. I can’t group ride with anyone and have to output insane waters just to seemingly keep up with them.
I’ve tried a lot of things but I’ve had this trainer since 2016 and I had the same problems then. So much so I gave up and it sat in a cupboard for 4 years.
Anyway, a couple of friends are active in zwift and I dug it out a few months ago. Still getting dropouts, only this time, I’m in a different house, on a different computer with a different Ant transceiver and it’s still happening.
Ok, so here’s what I’ve tried:
I swapped my trainer for a friend’s OG trainer. I get dropouts on their trainer. They don’t get any on mine.
Swapped their transceiver for mine, no effect.
Removed all additional sensors (cad, hr), no effect.
Unplugged nearby 433mhz radio sockets, no effect.
Disabled USB asleep settings, no effect.
Checked PC power management setup, no problems.
Removed all electrical items in two meter radius of trainer, no effect.
Kept fan off, no effect.
Attached transceiver to cable and moved it so close to the trainer it may as well be plugged in iWahoo had the not very difficult idea to put a USB port on their trainers, marginal improvement.
Connected to USB 3 port, no effect.
Cleaned the optical sensor on the trainer.
Removed all other USB devices, no effect.
Disabled broadband router 2.4Ghz channels WiFi, no effect. Reenabled on channel 1 only.
Checked Trainer firmware updated
Checked windows updates
Checked for driver updates in device manager.
Checked for conflicting software (eg Garmim Connect), not installed.
The only thing I haven’t tried this time is reinstalling Zwift
I gave up on my last ride after 30 minutes.
Actually running out of ideas.