Zwift Play: 'Z' button not functioning

All of the buttons on my left and right controller function properly, the ‘Z’ button no longer functions (functioned for 3 weeks). Anyone else having this issue?

Hi, it could be similar to a problem I’m having where the right zwift play controller loses signal but seems to still be connected. The ‘Z’ button doesn’t display the ride-on bomb countdown & no indication of being able to return ride-ons for other in-game zwifters. Additionally, the haptic feedback buzzes randomly as well. I think this is indicating that the right controller is not connected.

Prior to zwift ver 1.44.2, the right controller was having connection issues as acknowledged by zwift. Then in V1.44.2, zwift seemed to solve the problem & the right controller stayed connected. Then in V1.45, I’m having right controller issues too. When I go to the devices menu, the right controller shows as connected but the checkbox shows unchecked. Even after checking it, it drops back out within seconds/minutes.

I’ll be posting this as a separate forum issue but thought you might benefit if the symptoms are similar your issue.

2 Likes

My other buttons on the right controller are functioning (A,B,Y, move right in pack/brake) properly. It is a really strange problem because I was not having issues with earlier zwift versions prior to v1.45. My ‘Z’ button doesn’t want to give out any ride-on bombs or regular ride-ons as well. Sounds like a similar problem.

if you hold the Z down it does still give the bomb and buzzes but you don’t get the graphic when it’s playing up. Mine works with graphic for 15-30 minutes.

I have the same problem.
Bluetooth connect working since recent updates but z button has no effect (Work previously but only intermittently

Did you find a solution?

1 Like

Until Zwift fully figures these issues out, here’s some of the things that I’ve done & have been suggested by other users to help.

Turn on the play controllers and then plug them into their power charging cord. Connect your devices as normal & this stopped the right controller from dropping. This was true for FW v1.19 and v.1.2 as well as Zwift v1.46 & v1.47.

You can use the companion app as the bridge to connect just the controllers. This seems to mitigate the dropping issues too.

Lastly, I am using a BT dongle on my PC. I got a USB extension cord that moved the dongle from 52" to 22" away from the controllers. That seems to have stopped the right controller from dropping as well.

Hope these suggestions might help you.

I have almost the same priblem. On my new Zwift ride bike rrame, after using it on 3rd day… inposible to ride with everything blinking on the screen, not bern able to stop it, a B button that do not respond and imposible to save my trauning.

How solve it? Returnbthe handlebar to Zwift?

I have another thread going about the Z button on my ‘Ride’ controller. I can send a ‘Ride On’ blast, yet NEVER a RO return. No one seems to be able to as well. Not that I’ve seen.

Last nite I hooked up my ‘Play’ controllers and that Z button did both. Hmmmmm. Glitchy here though?

Today it worked.
The sweat had dried up in zwift play.
However i did not dsre to even touch them…

Zwift is sending me a new handlebar whicch i hope can stand sweat,

Venligst
[personal information recdcted by moderator]

Dude, best not to post your personal details on the forum like emails and phone nos.

You never know who is making a note of that detail. :+1:

Hello.
Is there a waterproof and user-friendly cover to protect the NOT sweat proof coloured (and completely unnecessary) buttons on the right side of Zwift Play (without and with Zwift Ride bike frame)?
I am using cycling gloves so the sweat does NOT run into the erratic designed coloured buttons + I dare not to use them (I point on the screen instead of) + have a towel to remove any drop of sweat I detect close to the buttons.
The first handlebar with Zwift Play lasted 3 times…before it started malfunctioning and made it a hell/impossible to use the screen.
Zwift had to send my a brand new handlebar in stead.
Zwift needs to make the, unnecessary, coloured buttons on the right side 100% sweat proof - like the ones on the left side.

None of the buttons are 100% sweatproof. Zwift will still strongly recommend that you wipe dowm the controls after each ride, and excessive sweat can still cause problems. A lot of people have had problems with the controls when new, and I don’t think your initial problems were purely down to sweat.