I tried to update my Zwift play controllers yesterday and no today, the right controller has gone nuts. Full break with vibration when trying to ride. I thought there was an issue with the game until I tried playing with the brake sensitivity in the settings.
I havenāt heard any other reports like this so I donāt know how it relates to the firmware change, but the one idea that popped into my head was that the braking sensitivity setting might have been reset when you paired the newly updated controls. In other words, my question is whether you previously had Braking Sensitivity off but after the update it reverted to default settings. That could have exposed a defect that was already present but not visible due to the previous settings. Did you previously make use of the braking feature?
My right play controller has gone in exactly the same way as this. I believe theyāre quite susceptible to sweat and general corrosion, so you have to be quite careful with them.
Your best solution is to turn off braking completely (itās not really used in Zwift anyway), as well as turning off āhaptic feedbackā in your settings. This stops the brake from being applied and stops the controller from vibrating
Yeah that is a pretty common problem, which is what made me wonder whether there was simply a strange coincidence of it coming up immediately after the firmware update, or if it had been previously hidden but exposed by the firmware update, or if it actually has something to do with the firmware update. Personally I would not even know if my Ride controls failed in this way since I always have haptics and braking disabled.
Fair point, although it does sound a very odd issue for firmware. Hopefully the treatment works for either diagnosis!
Question is whether they are having the same problem as you, or if theyāre having the issue discussed in a couple other topics here where the controllers apparently didnāt link together properly
update failed and itās been stuck here for about 24 hours.Does a reset do anything? (Hold down power button 30+ seconds)
Nope tried a few times yesterday. I figured I was waiting for the battery to run its course
Hi
one of my team mates had the same issue, I think he carried out the reset procedure, then he posted this:-
Iāve now done about 10 updates over 6 hours and finally they say its all good - what a polava - proof in the pudding tomorrow but its gotta be better than going out of the pen this morning in second gear with no shifting available
There is also a calibration procedure but your only meant to carry that out if told to by support.
Had the same thing (ages ago) brakes just randomly turned on with no explanation, did do a re-calibration at the time, but didnāt want to risk it happening in a race so just turned off the braking in gameā¦