We have paused the rollout of Zwift Play firmware version 2.0.1 because a small percentage of Play owners have reported freezes during the firmware update process. The controllers’ LEDs light a solid yellow/orange color. This may affect those using Zwift Companion on an iOS device. If your …

@Max_P02 @pattn Shuji at Zwift HQ here. Thank you both for flagging this on our forum. It’s unusual to have two reports in as many days, so I’ve let our Hardware team know. However - for one-on-one assistance, it is best to contact my Support Team colleagues if you haven’t already.

I’m having the exact same issue. My Play controllers are recognized and my phone says it’s downloading the firmware and when it goes to the installing screen zero progress. I’ve restarted my phone. Restarted the controllers. No progress and the firmware isn’t updating. I’ve let it sit for over an ho…

didnt know there was a firmware update for the controllers, i will have to see if mine update later tonight

[image] Rich - F365: didnt know there was a firmware update 19 May 2026 was the last update - Zwift Play Firmware Release Notes

1 week after i quit for the summer

[image] Rich - F365: 1 week after i quit for the summer [three unicorns are standing next to each other and one of them is talking .]

i am too easy. this made me laugh a lot. thank you

@Max_P02 @pattn @Angela_B1 I’ve merged your thread under this new dedicated thread. Thank you all for flagging this to our attention.

thanks @shooj support just has sent me another pair, current version 1.3.1 (pair before was 1.1.1.), both not accepting the firmware update. As the seem to work on current version as they should, no need to switch them again, but maybe the info helps your debugging. My old but broken pair was 1.1.0…

Zwift Play Firmware Update Hangs [September 2026]

Known Issues

shooj (Shuji) September 29, 2026, 9:09pm 15

HI all - Zwift Companion v 3.89.2 (iOS only) addresses the issues in this thread. Please visit the Apple App store and update when it’s available to you.

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Zwift Play Firmware Update Hangs [September 2026]

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