Hello, I have a problem with my left Zwift Play controller. The left control button is stuck somehow. not mechanically, but software-related. That means my avatar always drives to the center line of the road. I updated both controllers, unfortunately it didn’t help. The problem already existed with the old software. I could try recalibrating both controllers.? Does anyone know this problem?

You need to speak with Zwift support. Go through the chatbot and keep telling it that its suggestions don’t help, and eventually you’ll get to a form that you can fill in to contact support.

[image] Zwift Play steering left at all times Zwift Equipment Hi, the last couple days my avatar steers left 100% of the time without touching the controllers. I can steer right and override it but when I let go it steers left again and stays in the left steering lane. The left steering paddle is not held down by anything and the left controller otherwise work…

I’ve asked the Zwift Support. Erick wrote that i should calibrate the Controllers. After that, the Problem is solved. Ride on !

I had the same problem in the last few days. Calibration and the latest firmware 1.3 only helped for a few days.

How does one ‘calibrate the controllers’? I have this exact issue and no firmware update will solve it. thanks in advance

See Calibrating Your Zwift Play

Hi @Mark_McKinnon Welcome to the Forums! I’m Norman from Zwift. Before calibrating, it’d be ideal to check your in-game-generated logs from the Zwift Play controller! Please help us by letting us know about your case, just contact us to get started. Ride On.

Hi @Norman very happy to do this. whenever I use the contact us link I just end up down a bot blind ally. If there is someone who can help me generate the in game logs please tell me how!

The in-game logs are generated automatically. Keep telling the bot that its suggestions don’t help and it should eventually let you contact Zwift support directly.

Hi @Mark_McKinnon, thank you for using the Zwift Forums! Fernanda here, part of the support specialist team at Zwift. I can see that you already reached out to Zwift Support via email. Let’s continue that email conversation so we can help you get this figured out. This will allow us to check the information on your controller’s behavior in the App. My team will be happy to continue assisting you via e-mail.

Zwift Play Controller. Steering Problem!

Bugs and Support

Paul_Southworth (Paul) February 17, 2024, 10:21am 3

Topic		Replies	Views
Zwift play stuck many different ways Zwift Equipment crh-172	7	337	April 18, 2025
Bad Zwift Support - Please help! General Discussion	18	709	October 21, 2023
Is anyone happy with their Zwift Play controllers?e Zwift Equipment	45	5600	March 16, 2024
Zwift Play - Right Hand Controller Applies Brake 100% of Time Zwift Equipment	26	2118	October 8, 2026
Zwift Play: Avatar not moving Zwift Equipment	16	1602	August 20, 2024

Zwift Play Controller. Steering Problem!

Related topics