Hi all,
I need some help!
My 1st time riding on my new Kickr v6 and seems like everything is set up fine including zwift. All the bluetooth (power, resistance, cadence and heart rate) are connected except controls. I started riding but the ride is not showing up. The Wahoo app is showing the data but not on zwift.
Is there something I did not do?
I have not subscribe to zwift though as I am trying the free subscription.
Please advise.
Thank you.
How far did you ride? A ride has to be at least 2km in order to be recorded in Zwift.
Hi Nigel,
Thank you for replying.
I am not referring to the recorded ride. As I start pedaling, I do not see any speed, cadence, power etc. I checked into the Wahoo app and it is relaying the data but not on zwift.
I am not too sure about the distance as its not recording anything but I must have ridden at least 10 min so it definitely would have been more than 2 km.
Switch off your Wahoo app to stop the devices connecting to it and retry Zwift. It’s possible that Wahoo is interfering with the Bluetooth connections between your trainer and Zwift.
Hi @Anthony_Chai, Welcome to Forums. I appreciate you taking the time to seek help in our community. I’m Juan from Zwift.
I moved toward your account and confirmed that you have been experiencing Bluetooth disruptions coming from your Wahoo KICKR, this leads me to think that Colin’s suggestion might be correct.
Issues with BLE connections are complex and often difficult to pin down. BLE signal is easy to disrupt, though some causes are far more common than others. For example, the most common cause of this issue is “Diverted Pairing” which is when your device is pairing to another app or another device (like your phone or computer directly) instead of just the Zwift app.
I encourage you to take a look at this article ​to rule out the possible causes you could fit in.
If you are still encountering issues, please do not hesitate to contact us.. My team will be delighted to help you.
Hi Juan,
Thank you for reaching out.
I have found out that the issue is with the screen mirroring app That I use to mirror my iphone to my tv.
I use airscreen which only works if I start zwift first and not the other way round.
Thanks again.