Zwift IPAD app not pairing TICKR HRM

[J_John (Jez)]

Hi - Zwift iOS (iPad) is not ‘finding’ my TICKR HRM.

The HRM connects via Bluetooth to my iPad, and is visible in the wahoo app, however when launching the Zwift app it does not find the HRM (it does find the KICKR SNAP straight away).

thanks for any advice

[Paul_Allen (Paul)]

You need to disconnect it from the iPad and the Wahoo app (closing the app should be good enough) before opening up the Zwift app. Bluetooth can only connect to one device/app at a time.