Zwift i love you but we may need to break up 😢

Hi @Karen_VK

Welcome to the Forums!

From what you’ve explained thus far, it seems clear to me that yours is an issue that’s been discussed at length on the Zwift Forums, and it sounds like you’ve already tried unofficial workarounds like rolling back the graphics driver (e.g. like this Zwifter did). Again, that was an unoffical workaround and didn’t seem to fix the issue for everyone who tried that.

If you’d like our tech support team to weigh in, please contact us and provide your log files, Windows Event Viewer (e.g. EVTX) 7-day crash logs, and your computer specs. Our team will be happy to take a look and let you know what we find.

You can contact us here.