Since my last ■■■■■ post, Zwift had worked okay for 3-4 weeks. Now, in the last week, it has crashed twice, both 10 times into a Watopia ride.
Again, nothing has changed about my computer. No updates to my graphics drivers, just whatever Zwift updates have come up.
HOW ■■■■■■■ HARD IS IT TO MAKE A PROGRAM THAT ■■■■■■■ WORKS?!? I CANNOT BELIEVE THAT I AM PAYING A SUBSCRIPTION FEE FOR SUCH A ■■■■ PROGRAM THAT CANNOT EVEN FUNCTION ON THE MOST BASIC LEVEL. ■■■■!!!
This is mostly a source of community support from other customers like yourself. I suggest editing your post to be more civil. Being disappointed is fine; being abusive is not going to get you anywhere. If you’re super angry I suggest deleting your account.
I came to this thread as recently I’ve been experiencing crashing and suspect that I might have an aged GPU and looking for support. Trying to avoid opening a thread for what maybe a common question…seeing this…and I agree. Venting a tirade of abuse doesn’t help Zwift, me, or the community.
A few things you can try:
update your graphics drivers
turn off video screenshots
upload a log file to zwiftalizer.com and look for issues with connections, bluetooth, network, etc…
contact Zwift support via the website and they can look at your log files as well
Shuji at Zwift HQ here. I haven’t seen you write in for support, so I’ve asked one of my colleagues to reach out via email so we can help you one-on-one with your specific computer.
I get that you’re frustrated - but as the community has pointed out - if you can’t be civil, you won’t be allowed to participate in this forum.