Zwift keeps crashing mid-ride!

Bugs and Support
1

Hi all.
I know this kind of post has already been made several times, but I never found a helping solution in any of the other posts.

I have a new Hometrainer (JetBlack Victory) and now I am really into Indoor-workouts and Vitrual-Riding. But frustatingly I have a bug that keeps haunting me. My Zwift just crashed for a 5th tiem in 3 weeks! (3x on my main Laptop, 1x on my GFs Laptop and 1x on my Work-/Gaming PC). I could List the specs, but they are all well within the recommended minimum hardware req. All grafic drivers, firmware and windows are up-to-date.

I “lost” at least 6-7 hours of riding, more then 250’000 drops and multiple archivements, because zwift doesn’t safe them, until you safe the ride. So if it crashes, you lose all the progress of the current ride.
It is really really frustrating and steals a lot of motivation. I start nearly every ride with the fear of the game crashing and me “loosing all the progress”. It would be really cool if anyone has a real solution.

And yes. I already contacted the support, but they could not help me yet :frowning:

Anyway, Ride On everybody and have some great last days of the year :slight_smile:

2

You should list the specs

3

Sure :slight_smile: I didn’t have the nerve for that yesterday after the last crash…
For my main Laptop: AMD Ryzen 7 6800U, with included gpu, 16GB RAM (Yoga 7 14ARB7)
For my Workstation: Core i7 9700k and a RTX 3070, 32GB RAM

I hope this information helps.

4

This is a known problem at the moment, to do with AMD CPUs with integrated graphics, and affecting a lot of users:

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