Zwift crashing every time on Windows

Bugs and Support
1

Hi there, I’ve been using Zwift for many years and was always very happy. However over the course of a year Zwift has become progressively worse…up to the point that it has become utterly USELESS!!!

Zwift crashes randomly in 9/10 times I use it. It crashes during group rides, trainings, free rides, starting up or in menus.

I have tried anything I could find on the internet to fix it:

  • always updated my Windows 10;
  • use latest drivers;
  • updated Zwift always;
  • made sure nothingelse is running on my system;
  • got a stellar internet connection…

I’m running Zwift on a year old Dell XPS 13 speced with a i7 10th gen and 32GB of ram, connected to a Tacx Flux wit a dongle. Should be sufficient I would say.

I’M READY TO THROW IN MY TOWEL, ASK MY MONEY BACK AND MOVE TO OTHER APPS!!

Hopefully somebody here has one more thing I can try to solve this??? Because I rather really stay with Zwift.

Thank you!

2
3

@Steve_Hammatt thank you for your reply…

I updated my drivers because the Zwift FAQ told me to…so yes I updated my drivers but apparently that’s the issue?? I checked again if my drivers are up to date and they are.

Please tell me where I can find the crash or game logs.

Today again two rides, two crashes…

4

Intel integrated GPS seems to be a problem, Zwift is aware, but that does not mean there is a solution soon.