Hi Guys,
I have experienced the same problem than you. After finishing a ride, the practice is not completed and there is no upload on Strava.
The practice is shown in the companion app but there is no name of the practice but only the date of it.
Thanks for your help,
and I hope to get this resolved very soon so I can continue riding…
3 Likes
Would logs help you? ComputerSpecs, Launcher, Log?
Why would you associate the additional levels with the price increase? Only because they occurred around the same time? Why not associate the price increase with all the improvements over the past three years? Just curious.
1 Like
Made level 26 today, but ZCA still shows level 25 (with an almost full progress bar), and my.zwift.com still shows level 25 (with about 25% progress).
Thank you, I had to go to the apple TV app store and do the update manually.
Not to mention the fact that the original price increase was more than a year ago for new accounts.
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@Eduard_Zimmermann
@T_obi.Scheller
@Tom_Gaspard
See here guys:
Zwift crashed after saving (Release: Dec 3, 2018)
2 Likes
Windows PC. In addition to the report in the Bugs section of the forums, I opened a support ticket yesterday. No response yet.
Same problem here… yesterday and again today?!? 
Seems to happen to riders who have German as their native language. See this post here: Zwift crashes while saving (Release: Dec 3, 2018) - #4 by A_cid
Riders in this post are from Germany, Austria, Switzerland, Northern Italy. All are using German as their OS language and Zwift runs with German language settings.
1 Like
Just curious. My wife got the level update and the wahoo challenge. I have logged in and out and can’t find either. 
Disappointed with having to wait 5 business days to a service ticket request and then getting a boilerplate response 
Managed to fix it ourselves after much aggro. Apparently, it was caused by Zwift / Windows 10 ransomware protection.
less money for month.
Same here. Switzerland. Windows 10 runs in English, Zwift in German. Full screen mode. Screen resolution 1920 x 1080.
Changed the language setting for Zwift to English and it all works fine now.
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Apple TV AirPlay speaker via Airport Express no longer works.
Same in Russia. I use english language in the game though. Zwift crashed during saving into strava. Win7, fullscreen. God bless i can find the data in activities history and manually upload it to strava
I rode stage 2 of the Korea Cup today, then realized Zwift didn’t automatically update on my AppTv. I could see any messages, which was the tip off that the update hadn’t occurred. I did complete the ride, and it shows up under my activities. I later updated via App Store.
I didn’t realize I could actually ride on a previous version, with most things looking normal.
Since update, the zwifters nearby screen on windows is useless, because riders coming from the opposite side are appearing on it (and disappearing very fast). Another thing is that you don’t get any XP points in group rides.
4 Likes
Download manually from Zwift. It is working but some km will be lost.