Three of the last four weekends, I’ve taken a spin with Zwift and ended up having it freeze on screen. It won’t respond to mouse clicks or keyboard strokes, and the graphics are stuck motionless on screen. The companion app also appears stuck as well displaying the most recent ride data. Only way to exit the program is through Task Manager. I’m getting a bit tired of having my rides randomly cut short and not recorded, especially since two of the three instances have been during races. Not sure if it’s my computer or Zwift, but it’s not done this until the last update.
And yes, I’ve uninstalled and reinstalled Zwift after the second instance last weekend.
Lenovo Ideapad 5 running Windows 10, up to date
Kickr Snap trainer utilizing Bluetooth
OBS is streaming software. You don’t have to actually stream anything, just have the program running at the same time as Zwift. There are some reports that it helps with this iGPU crashing issue. Here are the steps, which were originally posted to overcome a different problem (recently fixed): New launcher (1.0.51) causing stutter on Windows systems [SOLVED] - #49 by Dave_ZPCMR
Let us know how you get on. Ensure it’s actually running before you start Zwift, either manually each time or by adding the shortcut to your shell:startup folder as described. The icon should be in the system tray.