Hi everyone! I was wondering if anyone who recently upgraded to macOS 26.1 (Tahoe) had experienced Zwift freezing mid-ride. I updated macOS on the weekend and tried it on an hour long ride and it seemed to be fine but wouldn’t you know it, it froze for about a minute during ZRL last night. When I updated, I did reinstall Zwift fresh and I have space on my HD. This is the first time I’ve ever had that happen so I feel like it might have been Tahoe but wasn’t sure. I’ve got a MacBook Air M1 with 16GB memory if that helps.
Can you give a little more detail on what was going on before it froze? As in - the frame rate slowed way down / the screen locked up completely and nothing was moving / others disappeared and your avatar was alone in the world / other?
Also - assuming that you’ve rebooted the Mac & power cycled the trainer, has it happened again since?
I see in your server log history that your laptop was on macOS v15.7.1 as of November 17, and was updated to v 26.1 before the subsequent login. Any time Apple updates the OS it strips the app’s permission to use Bluetooth. The easiest way to re-grant those permissions is to uninstall Zwift, reinstall and say yes to the prompts asking for Bluetooth permissions when it pops up. Was that what you did?
Can you give a little more detail on what was going on before it froze? As in - the frame rate slowed way down / the screen locked up completely and nothing was moving / others disappeared and your avatar was alone in the world / other?
I didn’t notice anything out of the ordinary but it was a race so I wasn’t paying complete attention. I can go back and look at my stream to see if there were any frame rate drops but I think it was fine up until it froze. When it happened I was in a group of maybe 15 riders and then Zwift froze - the animation just stopped and the spinning wait cursor came up (the beach ball). Other things like the Safari were still working. I kept peddling and when Zwift came back, my avatar was still moving but was dropped by the group. I did reboot the MacBook but have not power cycled my trainer. I did an hour and 20 min ride today and it seemed to work - no lagging, no frame rate delay.
Yes, I deleted Zwift and reinstalled it clean on my system. It has permission to use Bluetooth etc. It worked for my ride on Monday night but I guess I was just unlucky on Tuesday since it worked fine today as well. I’ll see if I can get onto a group ride at some point and see if freezing happens with a bigger group of riders on the road.
The easiest thing is for Zwift to check and force a prompt.
Having to reinstall Zwift every OS update is a bit of nonsense that the user should not have to do.
Having the same issues ever since Tahoe and joining back to Zwift. It crashed 4 times in mid ride/race in the past month. It is a waste of my time and subscription
