I just got back to Zwift yesterday, after being a loyal TrainerRoad user for 1-2 years and had this awful experience that Gareth exposed in the opening message:
“Must say, if I didn’t know how good Zwift usually is, and that was my first encounter, I’d never be back.”
Multiple power loss during a group ride event ended up throwing me back more than 1.5minutes behind. My setup details:
Laptop: Macbook Air running latest firmware version.
Trainer: Wahoo Kickr Snap 2017 with latest firmware version
Sensors: GARMIN ANT+ (Speed, Cadence & Heart Rate)
Bike computer: GARMIN 820
Other relevant facts: Streaming spotify while riding, Using both Laptop and Garmin 820 to record data simultaneously, Using a Mac Bluetooth mouse & keyboard sitting next to the bike, Laptop about 6-7 ft away next to my screen, NO external power meter used.
Seems like my issue was WiFi drop outs since spotify stopped playing at some times, I just called my internet service provider and will pay me a visit today.
If you have some recommendations on how to make my experience better, on behalf of Zwift team, I will appreciate it.
Questions, since there are IT experts in here:
My Kickr Snap appears with FE-C and without FE-C in the Zwift devices, which one do you recommend I pick?
Does Zwift demands WiFi data uploading or only downloading?
How troublesome for Zwift could be to have lots of ANT+ & Bluetooth signals floating around my paincave? (e.g. bike sensors, trainer, mouse, keyboard, etc)
Thanks a lot, in advance, for any help provided.