I asked a question about the procedures for cancelling a subscription. My post was “answered” which didn’t allow me to post a followup. But here is the issue. I cancelled my subscription after about 2 weeks. I was told in a post here that I would still be able to use it until the end of the period (1 month). Instead when I tried to log in today I was told that my trial had expired and the only method of training would be to pay again. The advice I was given in this forum by an apparently official source was false and dishonest.
Now maybe its the case that 1 month means 1 calendar month - so that my subscription was cancelled as of Dec 1. But then I paid the full $10 amount for half a month.
This whole thing leaves me with a very bitter distaste of the business practices of this company - not to mention I lost a day of training because of it.