I know that I will pay the monthly membership fees next month, but you can’t just trick everyone with your misleading marketing concept and trade One month trial for 1 day?
I was riding today the second time ever and instead of seeing the finish line, I got a big banner (Your trial version has expired) Why are you doing that?
I’m still learning this thing, but one month trial expires in one day? Is this a joke or April fool?
Please let me know if there’s a problem with my account. Really appreciate your effort.
The one month trial is only if you buy a trainer through Zwift for the trial period. But you should still get a 7-day trial if you’ve JUST signed up for an account.
I signed up. yesterday and the message was clear. One month free trial.
Okay this message might be misleading (TEST RIDE a trainer at home for 30-Days)
Thanks Nigel. having said that the trial is one week which actually wasn’t advertised anywhere, still the trail version shouldn’t expire after one day.
I hope that someone look into this.
Thanks Gerrie. OMG LOL, that’s why. I rode today 25k but this is really weird marketing.
Even on the payment page it says:
KEEP THE MILES ROLLING
Only £12.99/month starting after your 7 day free trial.
Why don’t you just allow people to test the app. I still have no idea how to use the app. I need a week to see if it’s suitable.
Thanks Anyways! I’ll try RGT meanwhile.