Zwift crashing. Not asking for write permissions to Documents folder

My app is still crashing (Big Sur): deleted, reinstalled, hopefully the issue won’t return.

In the meantime: something I’ve noticed is that the Swift app does not trigger a request to the operating system for permitting access to the Documents folder (where Zwift stores its settings). Interestingly, the Zwift icon does appear in the ‘allow full disk access’ category but is “unchecked”.

Shouldn’t the app be requesting access to the Documents folder during installs?

For now I’ve manually given Zwift access to the full disk, however, it would be preferable not to (i.e. giving it access only to the Document folder if the option were to present itself.)

Hi @Gareth_Simons welcome to Zwift forums.

Yes, it should. If Zwift doesn’t have write permissions to the Documents folder, it can not start up properly. Do you have your Documents folder backed up to a cloud drive? That’s one of the things that can cause write errors wo that folder.

Before you delete every folder and file that came up in that search - save your personal records as described in this Support Hub article