Hey all, I have two mac (older ones). One, which my wife uses for Zwift (MacBook Pro 2017 running Big Sur) started crashing as soon as she attempts to start a free ride (we have tried several different routes - the same result for all).
There was no Zwift update that I saw and the MAC had been working yesterday (Sunday) when she did her last ride.
I then pulled out another Macbook (2015) which had been used for Zwift, but essentially sitting on the shelf for the last 12 months. Fired up Zwift, the recent update was applied and logged in. Went to start a free ride and the exact same thing.
Iāve tried both my profile and my wifeās profile, same outcome.,
Iāve manually removed Zwift from the 2017 laptop as per Zwiftās instructions and re-downloaded and re-installed, still same issue.
Has anyone experienced this and if so, was there anything you did to resolve it?
As mentioned, the 2017 Macbook had been running Zwift without problem up until yesterday.
I ve got the same issue, MAC 2017 and MAC 2022, screen collapses after the blue screen shows loading track, it was working fine two days ago. No change in hardware.
Iāve been using zwift for years on a late 2015 imac with no problems, including on the currently installed version of the OS. Current OS version is Monterey 12.6.?. No OS update for months.
31 March 2024 zwift worked perfectly.
1 April 2024 it doesnāt.
The program starts, eventually gets to the pairing screen, then when I get in to the game I select a world and route.
After clicking āstart rideā it goes through the process of loading the world and just after the āclickā sound the screen starts to change to enter the world and everything stops. The game window disappears and that is it.
I tried multiple times and restarted the system once.
As of today it is also having trouble seeing my paired sensors.
Mac is not my main computer, I use a PC with Linux, so Iām not fully familiar with trouble shooting.
I looked in documents for error logs. There are a lot of log files but nothing in the files from today look like errors.
Yep, thatās exactly the issue I have. The 2017 was on Catalinaā¦ I tried upgrading it to Big Sur, same issue. And trying to roll back now to a completely fresh MAC OS build.
Same issue, fine on Sat nowā¦ crashes after loading the world, if I select just watch it works ok (few times) but clicking back to meā¦. Crashes
Re-installedā¦ now credentials not remembered and a terminal window showing the processesā¦ and still crashes
My system has been bugging me about an update for the OS for months so I just updated it. I figured itās broken (I only use it for zwift) so why not?
New OS version is Monterey 12.7.4 but same problem.
IĀ“m running MACOS Monterey 12.7.4, I remember that with former OS like Catalunia one had to give manually the permission to Zwift to access the folders in the security administration. I deleted Zwift, reinstalled, checked the Data access permission, but it still fails to run. Bluescreen loading track, at the end it turns orange and shuts down. Installed Zwift on my iPhone, it runs, but who wants to ride on Zwift with a iPhone
Iāve got the same issue. Worked fine on the previous Mac update then updated yesterday to monterey 12.7.4 on my 2016 MacBook and now Zwift crashes as soon as you go into a world.
I doubt it would help, but since the only theory for the cause at the moment is the VR goggle April fools thing, can you at least get to your garage and remove any helmet/hat your avatar might have? Removing this supposedly removes the VR goggles.
