Zwift crashes on clean PC system

Bugs and Support
1

System details:

  • Asus STRIX z390-i gaming mainboard,
  • Intel i7-9700F cpu
  • Corsair 550W psu
  • 2x 8GB DDR4 Corsair vengance lpx
  • 256Gb SSD (NVME M.2),
  • Windows 10 professional 64 bit
  • EVGA Nvidea Geforce 1650 GPU
  • BeQuiet Dark force 4 pro cpu cooler

Connected to my bike on following setup:

  • Wahoo Kickr 2018
  • Wahoo Kickr Climb
    Both use a connection over ANT+ dongle (but also on bluetooth same result).

Temps CPU running around 50 degrees Celsius.

After starting up Zwift (Fresh install after Win10 pro + drivers, incl Zwift as of today April 8th, 2020) logging in with my account I select anybworld and start riding. FYI: I use Zwift running full screen (not in window), on Ultra 1440 setting on a Samsung 4K television.

In mean time I googled and read FAQs and such.

After pausing/stopping, I select save ride.
Zwift shuts down and throws me back to Windows.
Results:

  • No ride(s) uploaded,
  • No error on screen shown.
  • Application aborted abnormally :frowning:

Signal strength over wifi is by the way >90% and stable. Any ideas what to do?

2

How long was your test ride, it need to at least 2km for zwift to save.

2 Likes
3

Zwift is also designed to do this, it will not take you back to the route selection screen, it always closes after you save a ride.

3 Likes
4

I guess it was about 1km, just to try it out. Will try after this reply a longer ride (4-5k) and share results on that.

1 Like
5

I would expect that after saving the ride, one returns to the starting page (and not quit/exit hard to windows). My previous experience was running Zwift on AppleTV 4k…

1 Like
6

On windows if you save the game exit to windows.

1 Like
7

It needs to be fixed: Allow Saves Without Exit

2 Likes
8

Update: I rode approx 4km and selected then save & exit. Apparantly Zwift considers you’re toast and quit, so exits by default to Windows…
it’s a strange user experience IMHO to exit Zwift in this approach.

3 Likes
9

So… my topic may be closed and added to that request for more appropiate way to exit…

2 Likes
10

I am happy that everything now work as it should.

Yes it may seem strange to new users. I must admit, It never bothered me, I get on my bike ride and when I am done I save and go shower.

It bothered me a bit when I was aiming to get route badges, especially the short routs where you could do multiple routes in a hour.

But save without exit is a very popular request and it make sense.

2 Likes