I’m having trouble connecting Zwift Companion to in-Game mode.
I never used to have a problem (previous house/router/WiFi) but I’ve tried everything I can think of and have already looked through the support pages.
I’m running Zwift on my MacBook (running Mac OS Big Sur beta) and Zwift Companion is on my iPhone 11 Pro Max running iOS 14.2 (Public Beta, GM version).
Both devices are on the same WiFi network and the same 2.4 ghz band.
I’ve tried reinstalling/logging out/restarting and starting the apps in a different order.
I also tried to allow ports (after lowering my Router firewall) but it doesn’t seem like a straightforward process on this terrible ZTE router I have (I previously used either Netgear or an Apple AirPort Extreme, which made these things simple).
I hadn’t considered the software on my Mac and phone being the issue, simply because both apps run otherwise flawlessly.
Also, if I mismatch the WiFi bands, I can make companion work. If they’re both on 2.5Ghz, or 5Ghz, it doesn’t work. If the phone is on 5Ghz and the laptop on 2.5Ghz, it works perfectly - annoyingly I can’t get the 5Ghz band in my garage.
Any ideas? Thank you for your help.