Zwift Companion App not connecting

Hey all, I’m looking for some advice.

I’m running Zwift on Apple TV and have recently found that I can’t get the companion app to connect. It opens fine but just won’t connect when I am zwifting.

Does anyone have any advice?



Here are some suggestions:

  • Turn off the mobile data aka put your phone in airplane mode. Wifi on, but cellular service off.
  • Make sure your Companion app is updated.
  • Make sure your phone is on the same network as your Apple TV.

Make sure you don’t have the companion app open on another device. Only one device seems to connect to the in game mode.

I had this situation once where my tablet on my smart bike would not connect to my workout… Turned out it was running on my phone… As soon as I closed the companion app on my phone the tablet connected :slight_smile:

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Cheers dudes, I’ll give them a try next time I’m Zwifting.

Thanks for the tips.