Zwift click firmware problem on wahoo

I installed the zwift cog and click shifters on my setup with wahoo kickr core trainer. Was prompted in zwift companion to update trainer firmware and did - to version 1.1. But virtual shifting wouldn’t work. The arrow keys would move my avatar around the screen - so I knew they were connected. But when I tried to shift I got the error that the firmware had to be updated. But when I checked it in ZC app it said it was updated. Round and around on forums and deleting and reinstalling apps on phone and apple tv and same problem.

Finally - I downloaded the Wahoo app and went through the setup of my trainer again on that app. It said there was a wahoo firmware update available - version 1.5, which I installed. And FINALLY, my zwift shifters are working! I wish somewhere in Zwift forums it would have recommended that, since so many people use wahoo. Oh well - hopefully this helps someone else!

That is a standard troubleshooting step suggested here on the forum all the time, and in the support docs…

Glad you got it sorted

You can update Wahoo trainer firmware with the Companion App? Otherwise I’m not understanding how, if you did a firmware update, you were able to, or chose to, select a firmware version that wasn’t the most recent?

That’s kinda what was confusing me. Within Zwift Companion (and on the tv screen) it would say - ‘you need to update the firmware on your trainer to use virtual shifting’ - then would ask if I wanted to update, and I would say yes. Then within ZC it said I was on the most up to date version - 1.1. But it still wasn’t working. I think the ZC app may be referring to the firmware of the click controllers maybe, even though it says ‘your trainer needs to be updated’. Not until I downloaded the Wahoo app and updated my actual wahoo firmware to 1.5.36 did it work. (and yes, ZC still says my firmware is 1.1 – so I think that’s referring to device firmware, not my actual trainer firmware). In any event, it works.