Zwift click completely dead (battery was fine)

My zwift click suddenly won’t turn on, no LED light, no connection.

The battery was fine.

Anyone have any ideas? I can’t race without changing gear.

Hi, @James_Cavell_Amsterd welcome to the Forums! I’m Oscar, working with Zwift.

I appreciate the information shared and I understand how important it can be for you to have this sorted out and have Zwift Click working.

I’d like to let you know that I checked your account and I was able to see that you already submitted a support ticket and our team will be working with you directly.

If you have any other questions or concerns, let us know!

Best,

I also have dead battery. Replaced it but to no avail. Only 2 months old. Thoughts.?

I just ordered a new one which works fine.

I think sweat got into it.

Don’t whatever you do try to take it apart, because it’s impossible to put back together.

Thanks….