Zwift App will not launch on Macbook [Oct 2021] [1.18.1] [SOLVED]

Known Issues
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21

same issue
2012 Mac Mini Catalina 10.15.7
followed support article solutioninprivacy settings, no result
removed and reloaded all zwift folders and applications, no different result
sent logs and error report to Zwift, still waiting

The one thing not mentioned in earlier posts to this thread is that the the first Zwift launcher window opens as soon as I log in, and it is not in my startup folder or has been clicked on. Once i hit lets go, the whole thing disappears

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22

I have the same issue, I have restored my macbook by holding cmd and R during restart, and not updating once it’s all reloaded, this has worked for now, not sure how long it will work for but at least got me back on Zwift!

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23

Same problems here.
282CEF88-D517-4B3D-BAF7-24F59D4BA085_4_5005_c

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24

Three days and we haven’t any answer yet . Are Z. Working on it?

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25

I have the same issue:
MacBook Pro (13", Mid 2012)
macOS Catalina 10.15.7

Robin

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26

Same issue here! :frowning_face:
Old MacBook Pro
Catalina 10.15.7

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27

I started having this problem too after updating to OS 10.15.7 on my Early 2013 MacBook Pro 13".
Hoping that adding to this thread will help find a solution.

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28

same issue here:

  • MacBook Pro 13 (2012)
  • macOS Catalina: 10.15.7
  • most recent Zwift version
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29

Same problem here.
Mac Mini 2012
Catalina 10.15.7
Zwift crashes after i click “Let’s Go”
Please fix!

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31

MacBook Pro (13-inch, Mid 2012)
2.5 GHz Dual-Core Intel Core i5
8 GB 1333 MHz DDR3

In order to avoid more frustration, I just went out and bought a Samsung Galaxy A7 tablet. I know getting a new device is not in the cards for everyone, but for the cost, it works great and I no longer waste time trying to get my Mac up and running or resorting to using my cell phone app. Which stinks for Zwift.

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32

I’ve always thought a tablet would be an elegant way of using Zwift but unfortunately all of my sensors and HRM are ANT+ only so I use the Garmin ANT USB dongle on my MacBook Pro. I’ve got a year old iPad but there doesn’t appear to be any way to connect it to my old Garmin sensors.

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34

I have got the same problem just wonder when it going to get fix i hate to zwift by using my iphone

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35

There are gizmos such as CABLE that interface between ANT+ and BT. My wife used it for a while, it’s pretty good, but another point of failure and something else to set up.

2 Likes
36

Hi,
Captura de ecrã 2021-11-02, às 11.42.15

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37

When you email the Zwift support team directly, they stated the problem has been fixed! Clearing the cache does not correct the issue. It would be nice if Zwift shared some type of update to thread.

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38

Same issue here too.

Zwift app also not showing in my Files and Folders in Privacy Settings.

MacBook Pro (13-inch, Mid 2012)
2.5 GHz Dual-Core Intel Core i5
8 GB 1600 MHz DDR3
Intel HD Graphics 4000 1536 MB

1 Like
39

Same problem here after Apple Security Update 007

Macbook Pro (Mid 2012)
MacOS Catalina 10.15.7

Crashes after clicking Leys Go

Please zwift help the millions of people using your softwear and inform us with your progress with the situation

40

Same for me. Macbook Air mid 2012, MacOS Catalina 10.15.7
Crashes after clicking Let’s Go. Uninstall and reinstall did not help.

1 Like
41

Hello, is there an update on this issue? Still not working for me.

42

Same for me mid 2012 MacBook Pro , Come on guys get this sorted.