On the Climb Portal for Oude Kwaremont there is a good stretch of relatively flat “sectors” in a row.
I had a couple of instances today where I could not use the “banked” power up because the current power up was still timing down before I reached another sector banner.
According to the comments on Zwift Insider (and fitting with the “after party” theme), this week’s ZRacing is supposed to finish at the top. Looking at the leaderboards, some people’s races did finish there. But the one I just did (7:10pm Eastern) made us go back down the hill and through downtown.
I don’t take the leaderboards too seriously, but making some races do a few more km than others is more than the usual amount of unfair, and it messes up the race dynamic when people don’t know where the finish is.
I had a similar, and even stranger issue. Everyone ahead me climbed the Oude Kwaremont, but I had to climb the Côte des Forche. I entered the portal with the front group, and then was 6 minutes behind at the finish…
A similar thing was happening when Power to the Portal was used for Off the Maap a few months ago.
A post on the Zwift Riders and Zwift Racers Facebook groups says says it’s an issue most likely to impact AppleTV users due to the way the game loads on those devices.
Hi @Dan_Kothlow, welcome to the Forums! I’m Francisco from Zwift Support.
Not being able to use a power-up is definitely a bit annoying, but I totally get how it could mess with your rhythm, especially on the Climb Portal at Oude Kwaremont!
It sounds like what you’re experiencing might be related to the timing of the power-up cooldown and the sector banners. Normally, when you pass a banner and trigger a new power-up, you should be able to use the one that’s ready, but it seems like there’s a small delay preventing you from activating the next power-up in time.
This could be a minor issue in the power-up timer.
Could you test out a few other rides to see if the issue persists? Let me know if you notice anything different. It might also be worth trying a fresh reinstall of the Zwift app to rule out any glitches.
I’ve just taken part in the Zwift race series power to the portal, stage 1.
I can’t understand that I was around 35th position with a mile to go, then I was taken into a portal to do a climb, when everyone else carried on racing
I ended up coming 61st what’s the point of this?
It’s put me right off doing any more races.
Can anyone explain what happened
Blame ZHQ for somehow not having a way of informing its users directly… like… companion app or an email, or something crazy like the banner on the main menu of the game; among other possibilities.
The races have been changed for the remainder of this week to finish at the end of the complete lap rather than at the top of the climb.
Zwift have only communicated this on Facebook, on what are described as unofficial fan pages.
Only thing is even this is wrong because it doesn’t finish at the arch either. It finishes in a random spot just after bump out of the marina before the desert turn