Mine started last week, had to travel out of town and only 3 days to meet my weekly goal. Rode my butt off and somehow my last and most difficult ride wasn’t recorded. Happened again last night. I did 21 miles London hilly, ended the ride and saved it. 5 minutes later I did London flat for about 16.2 miles. After my ride, I realized that my first ride wasn’t recorded. I sent an SOS to the support team this morning and awaits their reply.