[Workaround] Zwift not saving rides/creating folders

(Vincent) #1

Hey Zwifters,

There have been some reports of Zwift not saving rides to your folder on Windows 10. This is due to a recent Windows 10 update that added the Controlled Folder Access security option by default. This option blocks write access for certain applications that may be seen as malicious unless you give those applications permission.

Workaround: If you run into this issue you can add ZwiftApp.exe as an exception to your Windows Defender’s Controlled Folder Access settings.

Steps (from Tenforums.com):
1. Open the Windows Defender Security Center , and click/tap on the Virus & threat protection icon. (see screenshot below)

2. Click/tap on the Manage ransomware protection link under the Ransomware protection section. (see screenshot below)

3. Click/tap on the Allow an app through Controlled folder access link. (see screenshot below)

4. Click/tap on Yes when prompted by UAC to approve.

5. Click/tap on Add an allowed app , and click/tap on Browse all apps (build 17704 and later). (see screenshot below)

Starting with Windows 10 build 17704 , when an app is blocked, it will appear in a recently blocked apps list. Click/tap on the plus Add an allowed app button and choose Recently blocked apps . Select any of the apps to add them to the allowed list. You can also Browse all apps from this page as well to manually add a selected app.

6. Navigate to and select the app (ex: “notepad.exe”) you want to allow through Controlled folder access, and click/tap on Open . (see screenshot below)

7. When finished adding apps, you can close Windows Defender Security Center if you like. (see screenshot below)

Sometimes you may need to restart the computer to apply.

Lost ride and zwifting on my own