WO #4 as a Group Ride isn't counted

Zwift Academy
1

Hey there,

at 12 o’clock today I did with 500 other riders the 4th ZA Workout as a group ride. Now I checked my account and I’m wondering why there is no counting of the workout #4 or a group ride.

Can anybody help and suggest why isn’t counted?

BR
Swen

2

I have the same problem.

3

I placed a ticket. Let’s see what happens with that.

4

I did also… here the answer:

Hi Swen,

Thanks for reaching out to us!

We’re actively working on fixing this bug. Your account will automatically be credited with the group ride soon as we are able to do so.

Please know that this might take up to three weeks and there is no need to follow up until then.

Please let us know if you need anything else,

Ride On.
Kazimierz W
Member Experience Agent
Zwift

1 Like
5

Solved for me now! I got an orange sock :grinning:

6

same issue for me. it’s nice that they’ll fix it but it’s the last thing i had to do. would have been nice to see it on screen upon completion. this academy was a big deal for me, and it ends in a wimper