Wahoo Kickr Core from Zwift shop didn’t arrive and I bought it with a mat. The mat arrived. I need to talk someone from support but there is no support at all here in zwift? Please help me someone.
Keep talking to the chat bot until you are invited to open a support case
I really tried alot
If you keep telling the bot that its suggestions don’t help then you should eventually get to a form to let you contact support.
I have the same issue now one year later also so it seems to be a problem 
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same here - not getting any reply from support either.
Tried email, instagram, forums, everything x)
Seems to be nobody cares once you already bought the product.
any updates?
Same for me. I ordered the Kickr Core Zwift One + Zwift Play as soon as it was available – received the Play quickly but no sign of the Kickr. Why would they claim it’s back in stock when it clearly isn’t?
Hi All,
Thank you for contacting us! This is Jose, from Zwift.
We apologize for the delay in our response. If you have experienced any delays with your shipments or are still having issues with your order, please reach out to us at this email: support@zwift.com. We will be happy to assist you.
Have a lovely day.