Hi Zwifters, I’m new to Zwift and created a subscription on my iphone last week. Rides are going well using the iphone. I’m keen to start using Zwift on my Surface Pro 9 for a better, bigger experience. I’ve downloaded Zwift on the Surface Pro for Windows and have signed in successfully, however there is no option to get riding. All I can see on my home screen are three menu options: Support, Events and My Feed. I can view my activities. What am I missing to get to the pairing screen? Thanks so much.
Can you post a screenshot of what you are seeing
What you describe that you see sounds very much what you see when you login on the Zwift.com website. I‘m pretty sure that what you’re seeing is not the Zwift application that you need to run the Zwift game. Though, I also cannot help whether the Zwift application can be installed on your Surface Pro - no experience with that here.
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The Surface Pro 9 isn’t the most powerful device but with Core i5 or i7 it should be able to run without problems.
Can you provide a screenshot of the home screen? Do you have a separate monitor, and if so, how does Zwift display on that?
Thanks, Martin. As Magnus has outlined below, it looks as though I’m simply logged into the zwift website - and not the application. So the new question, is it possible to get an app for Windows. Its a Core i5 processor so the app should run fine on this machine.
Appreciate the help from all so far. Cheers
Here: Download Zwift on iOS, MAC, PC, or Android Devices | Zwift
Choose PC.
Thanks, Chris! Its a Core i5 so as you say - it should be a problem. Screen shot provided in my response to Martin above. Thank you again.
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And im not running a separate monitor. Hoping to use the surface touch screen as an easier way to use the app.
See above, the link I provided. That downloads ZwiftSetup.exe - run that and you should see it begin installing.
Zwift won’t be super amazing on a Core i5 without a proper dedicated GPU but it should run well enough for your needs.
Use the companion app to control most things while riding.
Hi @Stu_Place, Welcome to the Zwift Forums!
Fernanda here, part of the support specialist team at Zwift.
Thank you for using this space to share your concerns!
As @Chris_D9 let you know the process for downloading the Zwift App is different than logging into the Zwift website, so that you have the best possible experience, I recommend that you take a look at this article about using the Zwift App and downloading it to your PC.
I hope you enjoy Zwifting on your Surface Pro 9!
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Hi @Stu_Place , did you manage to make it work on you Surface Pro 9? Wondering before buying one as I have Zwift as a must have on my new tablet ! Thank you
Hi @Jean-Maurice_M_BBBC, welcome to the forums! I’m Gian from Zwift.
Zwift can work on the Surface Pro 9. However, the Surface Pro 9 can come with different processors:
- Intel Core i5
- Intel Core i7
- Microsoft SQ3
Zwift is able to run on Intel Core i5 and Intel Core i7 processors, so if you’re looking to install Zwift on your Surface Pro 9, choose one that includes one of these processors. If you go with one using the Microsoft SQ3 processor, Zwift won’t be able to run on it. The reason is that this is an ARM processor, and Zwift is not supported on PCs that use these processors. Feel free to check out our Supported Devices to Run Zwift article for more info.
Enjoy the rest of your day!
If you want the best Zwift graphics, you could also consider something with a real GPU like this. In terms of price it’s not a great option compared to a gaming laptop. The Surface Pro 9 with a comparable CPU is also overpriced but will look worse in Zwift. It would be cheaper to build a dedicated Zwift desktop machine and also buy a laptop or tablet for whatever else you need.