Unable to launch zwift (windows 10 home for refurb PCs)

Hi, I’ve a laptop which meets Zwift spec standards and have downloaded Zwift to the laptop. However, the software will not launch at all - only a blue circle appears as if it is about to launch then nothing at all. I’ve updated drivers etc. Any suggestions?

Just to verify that it does meet minimum specs can you actually post the specs.

Also, try right clicking on the icon and running Zwift as administrator and see if that helps.

I’ve tried as administrator and still no good.

Lap top spec as follows:

What video card do you have in the laptop?


details as shown - hope these help, cheers

That would be the bare minimum as far as video card specs. You need to make sure that the driver is up to date or even uninstall and reinstall the drive has worked for others.

Hi Paul - thanks for your time for this - still no joy update checking and reinstalling. It’s not looking good.

Sorted - reset whole PC and reinstalled Windows 10 and it’s done the trick. Cheers

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