I only bought the Kickr Core with Zwift Ride less than a month ago and subscribed to the Zwift app. I had an initial strong connection to all of the products and everything worked as expected. In the last two weeks I have experienced difficulties connecting and maintaining a consistent start up connection to the Kickr Core to either app. It is now at a point where I am unable to connect at all. I am able to connect the Zwift controllers to the companion app but cannot establish a connection to the Kickr Core. I can see all products in the bluetooth list on both devices but that’s as far as I get. I am unable to connect either the controllers or kickr core to the windows app.
I have followed all of the trouble shooting recommendations but this is now becoming so frustrating I have gone to a competitor app and so far zero issues with connections there.
This would indicate an issue with the app over the products.
Note, I have already tried restarting devices, reinstalling apps and isolating bluetooth connections on each device as well as forgetting connections to Zwift products.
Any other suggestions on other methods to try, this is very frustrating as I am spending more time trying to connect than riding the bike ?
Thanks
It sounds like you are opening the bluetooth connection widget on your PC and finding the trainer and controllers there as you would with a bluetooth pair of headphones for example. This is incorrect. Do not connect anything to the PC. Just open Zwift and let Zwift find the trainer and controllers, they should show up and connect within the zwift app.
Thanks Mike, no not connecting but able to see the products in bluetooth devices. When I try to connect via Zwift app I get no connection. Appreciate the response.
Try forgetting the BT connections on your phone to eliminate the possibility of the phone automatically connectong them for the Wahoo app.