I only bought the Kickr Core with Zwift Ride less than a month ago and subscribed to the Zwift app. I had an initial strong connection to all of the products and everything worked as expected. In the last two weeks I have experienced difficulties connecting and maintaining a consistent start up connection to the Kickr Core to either app. It is now at a point here I am unable to connect at all. I am able to connect the Zwift controllers to the companion app but cannot establish a connection to the Kickr Core. I can see all products in the bluetooth list on both devices but that’s as far as I get. I am unable to connect either the controllers or kickr core to the windows app.
I have followed all of the trouble shooting recommendations but this is now becoming so frustrating I have gone to a competitor app and so far zero issues with connections there.
This would indicate an issue with the app over the products.
Note, I have already tried restarting devices and reinstalling apps.
Any other suggestions on other methods to try or I will be requesting a refund of my subscription because I am spending more time trying to connect than riding the bike 
?
Thanks
Hi @G_C_Jedster
Welcome to the Forums. Thank you for reaching out about your concern regarding the connectivity. This is Haziel from Zwift support. I noticed your inquiry, and I wanted to share some steps that might help to get things back on track.
After reviewing your logs, I noticed that your Wahoo trainer is outdated. I recommend checking Wahoo’s article for the necessary updates, as it can make a big difference with the connections.
Additionally, I suggest looking at this other article that addresses common connection issues. It might help you avoid any further hiccups.
Please feel free to reach out if you have any more questions or if there’s anything else we can do to support you. You can always contact us at Support@zwift.com. We’re here for you!