ToNY Stage 5 11/1. The “distance to end counter” stopped counting down at 3.8 miles to go, stuck for a while, and then started going up. I rode 19 miles but never reached the finish line, and the event never ended. No resulta on zwift power and no completion email.
Can I get credit for finishing the stage? I don’t care about the stats, but I really want the jersey.
Similar:
https://forums.zwift.com/t/tour-of-nyc-stage-5/14132/7
Thanks
Hey Stella, I see that you sent us a support conversation. Can you send us your log files from that event if possible in that conversation?
How to find log files: https://support.zwift.com/en_us/how-do-i-find-my-log-files-running--HkFCtXX8m
Hi Vincent,
I’d be happy to, but how do I get to the support conversation? I have no ticket number and no link, and I see nothing on support.zwift.com that would let me search for my open ticket.
Thank you–
Stella