Tour De Zwift caused phone to overheat

other-error

(Scott Duncan) #1

I was really enjoying stage 1 of Tour De Zwift but about 16k in I got a message on my Samsung Galaxy S9+ to say my phone was overheating and Zwift would shut down in 20s, it duelly did!! To say I was annoyed was an understatement. It’s been bug free for 3 months up until this point. It’s the first group ride I have taken part in so can only assume the amount of riders caused the GPU to overheat. Really disappointed.


(Vincent) #2

Hey Scott, sorry to hear your phone has been overheating! Can you try using the battery optimizer setting? Go to Settings > Battery > Battery Usage > More > Optimise battery usage, and tap ‘All Apps’. This will stop apps from working in the background even when you’re off of your phone.


(Scott Duncan) #3

Vincent, thanks for the advice. I’ll give stage 2 a try in a few days and give this a try. Thank you.