Tour de Zwift 2021 FAQ

[Anthony_Cresswell_ZL (Anthony)]

same issue here… Anyone else?

[Paul_Rayner (Paul)]

Hi @shooj & the Zwift team,

As a big fan of the TdZ last year, I just did my first 2021 TdZ ride and have one question:

• Do the positions on screen include EVERYONE riding in that time slot - including those in other worlds? Because I was confused by losing 300 places with barely anyone appearing to go past me.

Thanks in advance,
Paul

[DMulherin (Dean Mulherin)]

I just submitted a help request with Le Col. If I hear back, I’ll post in this thread. I received the same email with a link to “Redeem Voucher” but it just takes me to the Le Col store front. No voucher or discount code in the email or the link, I don’t get it.

[phil_sta (Philipp)]

same to me. But i also saw that i have to spend minimum 110€. So its not really a gift for me.

[Nigel_Tufnel (Nigel)]

Was this toward the first part of the ride? If so, you’re likely experiencing the ‘late joiner effect’. When someone joins the event late (i.e. isn’t in the pens right at the start) they are inserted somewhere in the ‘pack’ and this location can often be ahead of where you are. This gives the effect (in the placings infographic) of you losing a spot when no one has actually passed you.

[Paul_Rayner (Paul)]

No I’m pretty sure it wasn’t the late joiner effect for two reasons:

• The number of entrants (over 6000) wasn’t going up that fast, and seemed to correlate to riders in all events, not just the one I entered.
• I dropped from about 500th to 800th out of more than 6000, but my experience in previous rides suggests late joiners join in the midfield, which wouldn’t have affected me here?

[phil_sta (Philipp)]

Hmm, that should not be a problem i guess. Perhaps you missed some places. But with thousands of attendees its quite under the radar.

[Steve_Hammatt (Steve)]

@Paul_Rayner

Because I was confused by losing 300 places with barely anyone appearing to go past me.

There were probably too many riders to render on-screen, so riders were passing you but you didn’t see them.

[Soren_kongstad_ACR (Soren)]

You’re lucky
I rode for 70 minutes with between 250 and 350 watts
People started congratulations for finishing the stage, while my timer sat at 30 minutes and km at 21.

I couldn’t even save my paltry progress.

[Mike_Rowe1 (Mike)]

@Mike_Rowe1

there will NOT be a GC on ZwiftPower for this years tour de Zwift. This was confirmed in another thread on the subject.

THIS JUST IN:

ZwiftPower GC created for 2021 Tour de Zwift

Hope everyone had a great New Year’s break. The ZwiftPower racing community asked for it, so we have created General Classification for the 2021 Tour de Zwift group rides. We thank you for your patience over the holiday break. Here’s the link for the General Classification on ZwiftPower The GC wil…

@Philip_Posen_1020 @Wattwell

[shooj (Shuji)]

Thanks @Mike_Rowe1 - I was just about to link to that.

@Wattwell closing the loop with you. Thanks for asking, and we appreciate your patience.

[Wattwell (M Wattwell)]

Thank you for listening and acting.

[Paul_Rayner (Paul)]

I don’t think it’s problems rendering cyclists - since the November or December update it seems to only try rendering the closest 100 riders to me, which only causes things to look weird at the start. And that wouldn’t explain why the positions showed more entrants than people who entered the same cat as me.

Whatever the answer is, I’d really like to know for sure. Once a ride or race is under way I tend to give myself a target position to hold or aim for to motivate me, and it’s good to know which riders I’m measuring myself against - whether I can see them or not.

[shooj (Shuji)]

@David_Sc @Kate @Anthony_Cresswell_ZL @DMulherin @Philip_Posen_1020 and others who received the email linking to Le Col:

Apologies for the confusion this may have caused. This is the correct link.

We will be re-sending an email with this corrected URL as well, but we wanted you to hear it here.

Thank you all for flagging this up so we can get this fixed for other members!

[David_Harvey4 (David)]

Hi, not sure if this is the correct place to post but I was kicked out of the event twice this evening at the start. It seemed to occur when I went to post a message both occasions. Running Zwift on iPhone casting to Apple TV. Think a few others had same issue.

[Nigel_Tufnel (Nigel)]

Why are you running on your iPhone and casting to ATV, as opposed to just using the native ATV app?

[David_Harvey4 (David)]

Because my Apple TV is 3rd generation not 4th so no App Store to download Zwift to run direct.

[fair_weather_rider (David)]

Hi Kate

I think with Le Col, there should be a discount code that you need to copy and paste somewhere in the check out page.

[Nigel_Tufnel (Nigel)]

Ah! Makes sense. Time to start asking for Apple Store gift cards for the holidays!!

[DMulherin (Dean Mulherin)]

Blockquote

It worked but…

I had the TDZ shirt in Med size in my cart, then added another item to meet the threshold for the discount (IDK what the threshold is in US dollars, but my cart came to $154), the discount then worked, taking off $69.87 off my total cost. But when I went to check out, the TDZ shirt in Med is out of stock!!!

So I’m out, really ridiculous to advertise a discount that can’t be redeemed on DAY ! of the event.

Not cool Le Col.