Hi,
I’m having troubles connecting my Tickr Fit HR monitor reliably (via bluetooth/Macbook Air). All other sensors (Kickr Core, Cadence) are picked up immediately. The Tickr Fit connects to other devices (iPhone etc.) immediately if i try. It’s just Zwift it has an issue with - I’ve managed to connect it twice, just out of chance it seems, but can’t get it consistently connect.
Any help would be appreciated.
Cheers
No advice here? I’ve contacted Wahoo and the issue definitely appears to be isolated to conencting to Zwift.
Same issue here. Everything else connects right away just not the Tickr since the update.
Also having the problem. I’ve contacted Zwift in Twitter and had no reply. It’s annoying cause I’m getting DSQ’ed from races cause I’m not recording my HR and also my Strava training is all messed up without that data. PLEASE FIX IT ZWIFT, we’re paying for this service, it’s supposed to work!!
Make sure the Tickr are not synced/paired to your computer or any other application.
Also try to un-pair every thing from Zwift and only pair your HR monitor.
Ive contacted Wahoo and have a ticket open with them, getting the feeling I’m getting fobbed off now, did anyone get an update? Raised a ticket with Zwift now waiting on an update.
I did notice sometimes it connects after 15-20 minutes of waiting which again isn’t good enough.
Hi Mark, did you get to the bottom of it?
No, just stopped using/sold it eventually.
Like you mentioned above, the only time it connected successfully was after around 20 minutes waiting - so unusable.
I’m having the same issues - using MacBook Air for Zwift and just cannot get any HRM (right now Tickr fit, have tried Garmin and Tickr also) to connect with any reliability. Has anyone found any HRM that works consistently on the MacBook Air?
Hey people, any update I’m at it again sat waiting to train but can’t with out HR otherwise my training peaks data is unusable. Zwift don’t reply to the several tickets logged.
Same problem here on MacBook through ANT and bluetooth - I have found if I take the heart rate monitor off shake it a bit till the lights come on then put it back on Zwift normally picks it up. I have replaced the battery so that is not it. I think that the HRM monitor just times out before zwift picks it up
Same problem here… no fix for this?
Hi, more than a year later and there is not answer from Zwift, Same problem overhere also on Mackbook Air.
Bought my Tickr just recently so very annoyed that I did not read this thread first. Who would of thought that Wahoo and Zwift would not have full integrations for something like Apple! Pretty disappointed
.
My Tickr can only connect via Bluetooth to one device at a time. So, when I wanted to use Zwift on an iPad, I had to “Forget” the Tickr using the Wahoo app on my iPhone. It then connected to Zwift immediately.
(I might have been able to turn off my phone’s Bluetooth temporarily to let it pair to Zwift first, but I didn’t try that yet.)
Jim
New Zwift User
Long time Wahoo user (Tickr, RFLKT, ELEMNT, Speed and Cadence sensors galore)
Note that the newer Tickr’s (2020) have up to 3 BT connections. Seems like the way to go. From $49 US.
J
I have a new tickr fit and this issue is still open. It has worked ok for a long time with both tickr fit and a wahoo strap I have. Then suddenly my strap was not working with zwift anymore. So I started to use the tickr fit a few weeks ago. Now that is not working either. Or; sometimes the tickr fit works and some times not. But it always connects to my watch. And the battery has plenty of power. Sometimes I have managed it by pulling the power cord out of my apple tv box/rebooting. But that does not work now either. Wife has started to get the same problem with her tickr fit. Any solutions?
I overcame this problem, by making sure that nothing else was connected to the Tickr before starting Zwift. That is, disconnecting from the phone by fully turning off Bluetooth. You might have to disconnect from your watch or other devices, too.
Then, start your Zwift app. It should connect your trainer and your Tickr OK. Once connected on Zwift, you can resume using Bluetooth on your phone or other devices.
(It is not really a Zwift issue - it is a limitation of the Wahoo Tickr - it can only connect to a limited number of devices at one time. Depending on the model, that is one or two. But even with my model, which should handle two connections, I have found that Zwift connects much more reliably if I disconnect the Tickr from all other devices first.)
If you have more than one Zwift trainer set up, for example for your wife, then there may be more interactions between multiple Tickr’s and Zwift apps. If you think that that might also be the case, then you may want to raise the issue with Wahoo support. They are awesome.
Hope this helps …
Jim
Thank you very much Jim. I will try to experiment a little. (We are 3 users with different sensors) Come to think of it it got worse once my daughter also started to Zwift.
I found success in relinking my TickR HR monitor. I first changed the battery once I lost the connection. After that, it still wouldn’t sync. I ended up going into the Wahoo add and deleted and then tried syncing. I was able to find it, but initially it wasn’t working. I’m n the Wahoo app, you go to sensor information. There I saw it was doing a firmware update. After a couple minutes it was done updating. After that it worked fine. Hopefully this will work for you.