The Highline Route - NOT awarding a badge

Hi all,

Another bug with a Route. The route The Highline does not work.

See image of Zwift’s Route below:

Below is my ride. I gave up after 13km.

It’s all good and well to have many badges when one completes a route but some routes simply do not recognize the achievement.

Come on Zwift… what is going on???

I did Highline on Saturday and got the achievement.

It’s not a bug.

Routes generally don’t begin until you pass beneath a starting arch, which in this case is the KOM arch. Everything before that is just lead-in, in this case about 5km. Add that to the 11km course length, and you needed to complete 16km to get the badge when you passed beneath the forward KOM arch a second time. You gave up 3km too early, when you passed where the lead-in began.

At least it’s a fairly short course, and NY is back on the calendar Tue & Wed.

If you look at the image of the map you posted you will see that some of the path is blue, and some is white. The blue portion in the ‘lead in’ and is not actually a part of the actual route, or route distance. As was mentioned in the other post, routes will begin and end at an arch of some sort. So, once you pass the starting arch for this route you will then have to go the prescribed 10.5 km from that point, and you will then pass an arch at the end of the route.

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The precise spawn point may vary, it was exactly 15 km for me. The route is from KOM arch to KOM arch.

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Hi all,

Thanks so much for the responses. I tried again today to complete The HighLine Route. This time I had success.

See my image below:

I just don’t understand why The Highline route indicates a distance of 10.5km when in fact one needs to ride 15.6km (an increase of nearly 50%!!) and 73% MORE in elevation gain ).

This is just ridiculous.

Zwift need to change the statistics of the route.

No badge after my ride. Stayed on route (no exploring). It was my first ride via Zwift app on the new Apple TV. Related?

Also, my trainer’s resistance seemed higher than usual. My Zwift settings are the same. Is it because the road is glass?

And where are my pizza slices!!! Nonesies for this ride.

Hi @Jessica_Hargrove

Looking at the ride animation and the animation on the website, It look like you did the route in a different direction on the second KOM.
https://support.zwift.com/en_us/zwift-worlds-and-cycling-routes-Sy2_gxTGB#New

Thanks for investigating. I see what you mean. How is it possible to change course other than selecting the navigation popups? Running the route via Apple TV app makes it impossible to navigate (no touch screen or mouse click). I just kept pedalling.

I did the Highline on 28th Jan. and got the badge when i rode through the KOM Arch the second time. It starts and ends at the KOM Arch, so you have to climb that first climb as Lead-in.

Ignore the 26.4km, I only rode further cause I had some time for the next event.