I updated yesterday the Tacx Neo software which it’s supposed to give me “road feeling” while using Zwift. The result to me was:1. NO road feeling feature, 2. ERG mode in workout does not work anymore. Anyone else experiencing the same?
Hi Daniele, sorry for the troubles. Are you using ANT+ or Bluetooth to connect to the trainer? If ant+, can you grab Zwift Mobile Link app on your phone and try to connect to the Neo over bluetooth? That may help isolate the problem a bit.
Also, when doing a workout, “Road Feel” is disabled automatically in favor of a pure ERG workout experience. However, ERG itself should always work.
I tested it yesterday, The road feel is working on normal rides, not workout. Bluetooth control from Mobile also works, still not working in ERG mode with Ant+.
I thought mine wasn’t working too… until I finished one of my workouts on the cobblestones and I started feeling the cobblestones right after the timer went to zero! That’s a mixed bag for me - I prefer doing the workouts in general, but I wouldn’t mind mixing in the road feel during my workout. Is it possible you’ll add an option for us to choose whether or not road feel is enabled for the workout mode too?
Last weekend I applied the firmware myself, just like you I noticed no road feel Boerwinkel. Whereas through the Tacx application and app I had no problems with the demo.
In the Watopia rides during the week I was suddenly shocked as I noticed the feedback as I rode over the bridge. Then a rather awkward sense of feedback over the gravel, not so much true road feel imo. And lastly the feel of the cobblestones.
Now in the London ride however, no such feedback. So I assume either the feedback in the London course is bugged, or simply not implemented at all.
As a more general suggestion to the road feel configuration I’d like to throw in a suggestion as well to add an option to disable the road feel during group rides. Especially during races it’s a tad annoying to still have it on, considering the significant additional wattage required to maintain the same level of speed over e.g. cobblestone segments.
Like Mark Ludviksen I’d really really really would like to be able to use the roadfeel together with workouts. It would be so helpful I you could give us the option to enable it.