Subscribe outside of app?

Is there any way I can enter my credit card info for a subscription? I have an account but apparently it’s not connected to any of my emails (cannot use swift companion or connect to Strava), and support is not messaging me back about it. So I created a new one with an email, but now it won’t let me renew my subscription because the Apple ID is connected to another account. I cannot delete the other account either because there is no email associated with it… I cannot log in to delete it whatsoever, it exists only on my iPad. So I would like to pay via credit card and not Apple ID.

Hi @Kethy_Lin, welcome to the forums.

Have you tried the website? Zwift.com