I have a subscription through apple, but on the app on apple tv it says I don’t have a subscription.
Tried logging out and in, but it doesn’t work
This is typical, is there a button somewhere to “renew subscription” when in the game? If not, contact support.zwift.com
If at all possible, don’t pay through apple and switch to directly paying through Zwift.
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Hi @Jan_Thomsen, welcome to Forums, this is Juan from Zwift.
I appreciate you taking the time to share your concern with us. I’ve reviewed your account and would like to provide more details regarding your billing issue.
I have sent you an email with the relevant information and connected you with the appropriate Community Support Colleague in Zwift Support who will assist you further.
For your security, please note that all billing-related matters are handled via email. Please check your inbox for my message. See you there!