Subscribed on iOS but can’t access Zwift paid service on PC or Android.
Last 04/09/2020 I have subscribed on iOS, but I wasn’t able to use that to ride, my intent was to keep using my PC like always. After the sub, I got one week trial, going to PC I noticed that my account remained free, maybe it was because I wasn’t charged yet. So today 04/16/2020 my credit card was charged but I still can’t use Zwift on my PC because the account still remains free?
Will I have to cancel the recurring payment and ask for a chargeback or you guys will solve my problem? I’ve sent an email asking for a solution last 04/09 but I didn’t receive any reply from you guys.