Hi. I’m new to the forum and appreciate any help you can offer. I have a 1st Gen Wahoo Kickr bike with up to date firmware. When Kickr steering with Zwift originally launched it only ever worked intermittently. Some months ago after a Zwift update I got a new connection screen and I was excited to see that steering was connected. I also got the steering icon by my name in the game and steering worked. Well that lasted a few rides and now it never works. It still connects via Bluetooth every time and I see the icon in the game but the steer buttons do nothing and sometimes I’m stuck in either the right or left edge of the lane. I have contacted Wahoo support but they’re not offering any solutions.
TIA for any ideas.
RalphP
Hi @Ralph_Poplawsky welcome to Zwift forums.
By any chance are you pairing to the KICKR Bike using an ANT+ dongle? Steering is not supported over ANT, only Bluetooth. See this support article for details.
Trainers will broadcast ANT+ signals quicker than Bluetooth. If you’d like your PC / Mac to forget you were ever paired over ANT - you can delete a file in your Documents\Zwift folder called knowndevices.xml
Then - fire up Zwift. When you pair - pair the Power signal first.
Then click Controllable. It will take ~10 - 15 seconds before the Bluetooth signal is picked up, but wait for it to appear.
Then click Cadence, heart rate, steering signals, all in Bluetooth.
Once you exit Zwift, a new knowndevices.xml file will exist and remember you prefer to connect using Bluetooth.
Does that solve your issue?
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Shuji, thank you for your excellent and detailed reply. The short answer is yes my problem is solved. I really appreciate your help!