We’ve come to learn of an issue on ZwiftPower that is likely old hat for some of you, but which hasn’t been back in full force for some time now: results will not populate on ZwiftPower for certain riders after an event.
It seems to be sporadic, and because of this we aren’t able to reproduce the issue reliably on our end.
We’re looking into the issue right now and working to find a fix for it.
If your results are missing in the last week or so, read on to learn how you can help us help you:
- Make sure your activities in Zwift are set to public
- Provide us with your ZwiftPower profile ID (https:// zwiftpower. com/profile.php?z=USERID)
- Provide us with the event ID your results are missing from (https:// zwiftpower. com/events.php?zid=EVENTID)
- Provide any screenshots you might have to help elucidate the issue
Thanks everyone for your help!